Please reach us at info@seelondontours.com if you cannot find an answer to your question.
25% non-refundable deposit confirms the booking.
The balance is due 30 days before the first booked touring date.
When a booking is confirmed a contract exists between the client and the guide
If a confirmed booking is cancelled, the following charges, plus any unrecoverable expenditure (e.g. pre-booked hotels or tickets) will apply:
At any time: loss of 25% deposit.
Two weeks' notice or less: 50% of the total fee
One week's notice or less: 75% of the total fee
48 hours' notice or less: 100% of the total fee
SeeLondonTours is not responsible for cancellations due to unscheduled closures by third party suppliers, or events beyond its control, but it will take all possible steps to offer an alternative. Nor is it liable for any loss, accident, injury or damage to clients and their personal effects.
In the event of your Guide considering that you should not attempt to do a specific tour - for example because of unexpected adverse weather - and there is no mutually agreeable alternative tour, you will receive a full refund for any monies paid for guide services.
This cancellation policy will not be varied to accommodate clients who cancel tours because of conditions prevailing outside the UK. Such costs should be recovered from clients’ Travel Insurer.
We strongly recommend that all clients have suitable travel insurance to cover any losses that may arise from cancellations.
Children under 17 should be accompanied by a responsible adult at all times during a tour, except by prior agreement.
UK law requires seatbelts to be worn by all occupants of a moving vehicle.
Appropriate child car seats for babies and small children is obligatory during the tour.
With advance notice your Driver Guide will be able to supply a suitable child seat.
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